Privacy Policy
VIVA Coin
We collect data such as email address, cell phone number, and transaction details when you register with the ALVA/VIVA APP to verify your identity and comply with Bolivian anti-money laundering laws (Law No. 393 and ASFI regulations). We only collect what is necessary to provide services, with your express consent.
We use cookies on the app and website to improve experience, track sessions, and analyze usage. These cookies comply with the Bolivian Personal Data Protection Law (bill draft), allowing you to opt out of accepting them, which may limit functionality.
We share data with Balesia affiliates and regulatory authorities (ASFI, Central Bank) for legal compliance, such as fraud prevention. We do not sell information to third parties without consent, in line with Bolivian fintech regulations governing cryptocurrency exchange.
We protect data with encryption, restricted access, and audits, in accordance with ASFI standards and Bolivian personal data laws. In the event of a breach, we notify you immediately. Users are responsible for the security of their account and must report any issues to support
We may update this policy by email or app notification, in compliance with Bolivian regulations. To opt out, contact support to opt out of marketing or limit processing, while retaining rights under data protection laws. Changes take effect upon posting.